Documentationsucks Blogs & Blog Posts
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Latest Blog Posts on documentationsucks
- SEO Matters When You’re Publishing Documentation by LugIron Software on Jul 23, 2009
It is now commonly accepted that Search Engine Optimization is important when you’re publishing online. After all, if a search engine doesn’t index your content well then the vast majority of people will never see it. Search engines like...
- Whoops! D-Link Forgot the Documentation by LugIron Software on Jul 9, 2009
D-Link is releasing a new router and David Pogue wrote a review (free registration required) in his weekly column. Unfortunately for D-Link, it's probably not the kind of review they were hoping for.
- Write Answers, Not Documentation by LugIron Software on May 20, 2009
In a recent discussion over on the Business of Software Forum a poster asked for help after noticing that a recent “improvement” in documentation has resulted in more customer support calls: A common advice for customer service reques...
- Documentation Feedback: Don’t Ask if You Don’t Care by LugIron Software on May 6, 2009
Companies are starting to realize that it’s in their best interests to try to engage with their users and let them provide feedback across various touch points. One such example is in their documentation. Being able to leave comments and feedba...
