Technical Writing Blogs & Blog Posts
Posting Frequency on technical writing
|
Distinct: |
Percent: |
Latest Blog Posts on technical writing
- Can Documentation Drive Sales? by LugIron Software on Aug 6, 2009
Can good documentation drive sales? Yes, I think it can. What? You think I’m crazy? Well, not only do I think good documentation can have a positive impact on customers in need, but I’m also convinced that good documentation can have a po...
- Whoops! D-Link Forgot the Documentation by LugIron Software on Jul 9, 2009
D-Link is releasing a new router and David Pogue wrote a review (free registration required) in his weekly column. Unfortunately for D-Link, it's probably not the kind of review they were hoping for.
- Identity and Authority. Why the Foundation of Documentation is Changing. by LugIron Software on Jun 22, 2009
Last week I attended the Web Content 2009 conference in Chicago. I found the conference informative and entertaining. I was glad to see useful content about an emerging and troubling issue: the identity crisis of the technical communicator. However,...
- Identity and Authority: Why the Foundation of Documentation is Changing by LugIron Software on Jun 22, 2009
Last week I attended the Web Content 2009 conference in Chicago. I found the conference informative and entertaining. I was glad to see useful content about an emerging and troubling issue: the identity crisis of the technical communicator. However,...
- Old Media, Technical Writers, and the Evolution of Documentation by LugIron Software on Jun 4, 2009
I’ve previously discussed the evolution of technical writing and documentation on this blog, in fact that’s one of the primary topics I tend to orbit around. Regular readers will by now understand my fundamental belief that technical writ...
- Write Answers, Not Documentation by LugIron Software on May 20, 2009
In a recent discussion over on the Business of Software Forum a poster asked for help after noticing that a recent “improvement” in documentation has resulted in more customer support calls: A common advice for customer service reques...
- Does Your Documentation Suck? by LugIron Software on May 5, 2009
I’ve been browsing a lot of online documentation lately and in a past life I spent an enormous amount of time worrying about how my users were interacting with documentation. It never ceases to amaze me how bad most product documentation is, es...
