Technicalwriter Blogs & Blog Posts
Posting Frequency on technicalwriter
|
Distinct: |
Percent: |
Latest Blog Posts on technicalwriter
- Can Documentation Drive Sales? by LugIron Software on Aug 6, 2009
Can good documentation drive sales? Yes, I think it can. What? You think I’m crazy? Well, not only do I think good documentation can have a positive impact on customers in need, but I’m also convinced that good documentation can have a po...
- SEO Matters When You’re Publishing Documentation by LugIron Software on Jul 23, 2009
It is now commonly accepted that Search Engine Optimization is important when you’re publishing online. After all, if a search engine doesn’t index your content well then the vast majority of people will never see it. Search engines like...
- Identity and Authority. Why the Foundation of Documentation is Changing. by LugIron Software on Jun 22, 2009
Last week I attended the Web Content 2009 conference in Chicago. I found the conference informative and entertaining. I was glad to see useful content about an emerging and troubling issue: the identity crisis of the technical communicator. However,...
- Identity and Authority: Why the Foundation of Documentation is Changing by LugIron Software on Jun 22, 2009
Last week I attended the Web Content 2009 conference in Chicago. I found the conference informative and entertaining. I was glad to see useful content about an emerging and troubling issue: the identity crisis of the technical communicator. However,...
- Old Media, Technical Writers, and the Evolution of Documentation by LugIron Software on Jun 4, 2009
I’ve previously discussed the evolution of technical writing and documentation on this blog, in fact that’s one of the primary topics I tend to orbit around. Regular readers will by now understand my fundamental belief that technical writ...
- Documentation as a Point of Experience by LugIron Software on May 23, 2009
Companies are always trying to build loyal customers and I’ve talked about how to connect with users and the benefits of an engaged user in this blog before. So when I ran across Kevin Stirtz’s recent post, For More Loyal Customers, Manag...
- Write Answers, Not Documentation by LugIron Software on May 20, 2009
In a recent discussion over on the Business of Software Forum a poster asked for help after noticing that a recent “improvement” in documentation has resulted in more customer support calls: A common advice for customer service reques...
